Revolutionizing IT operations for sustainable business growth
For a local company turned global, rapid expansion created a challenge when it came to managing PCs and devices for all its subsidiaries. Read this case study to see why AVK Holding chose Dell's APEX PC-as-a-Service to meet its needs. Contact us to discuss how Computer Hardware, Inc. can help with a solution that meets yours.
What challenges did AVK face in managing PCs?
AVK faced several challenges, including the need to manage a vast number of employee PCs across multiple subsidiaries after numerous acquisitions. They also needed to ensure robust cybersecurity compliance with EU regulations, provide remote support for hybrid and remote workers, and address the significant costs and e-waste associated with replacing thousands of devices.
How did Dell APEX PC-as-a-Service help AVK?
Dell APEX PC-as-a-Service enabled AVK to streamline IT operations by reducing PC configuration time from 2-3 days to just 25 minutes. This service also provided a cost-effective monthly payment structure, simplified deployment and maintenance through Dell ProDeploy and ProSupport Plus, and supported sustainability initiatives with the use of Dell Latitude laptops made from recycled materials.
What benefits did AVK experience with Dell's support services?
With Dell's ProSupport Plus, AVK benefited from 24/7 priority help and predictive insights for IT support issues, allowing for quick resolutions. The Accidental Damage Protection feature encouraged employees to report damages without fear of extra costs. Additionally, Asset Recovery Services helped AVK responsibly retire old devices, prioritize reuse, and recycle materials, contributing to their sustainability goals.
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